Collect customer feedback in real time!
The "phygitalization" of customer satisfaction surveys is a simple and innovative solution to measure customer satisfaction in real time. This method collects customer feedback instantly and before their perception is altered by the period of time separating the shopping experience and the moment of filling in the questionnaire.
Le Sphinx offers a turnkey solution for brands enabling them to listen and retain their customers without annoying them. They only need to place the kiosk / tablet in their outlets. Le Sphinx takes care questionnaire design and the analysis of the results in real time via an online reporting interface.
Customizable, rich, fun and attractive questionnaire (images, sounds, videos ...)
Greater return and fill rates
Minimized data entry error risk
Reporting of indicators in real time
Measurement of customer satisfaction instantly